There are hundreds of refund points across Victoria, so look out for your local. The network has more than 600 refund points.
We’re excited to announce a partnership between Scouts Victoria and CDS Vic, designed to reward Scouts and Scout Groups for their commitment to container recycling.
To celebrate the upcoming first anniversary of the scheme's launch, CDS Vic will launch an interactive installation at Scienceworks to educate young Victorians about recycling.
CDS Vic is proud to announce its groundbreaking partnership with Tennis Victoria. This exciting initiative aims to reduce waste, promote recycling, and support grassroots tennis communities across the state to raise funds.
AFL Victoria and CDS Vic have teamed up to support local football clubs across the state in raising funds and promoting sustainability. Through this exciting partnership, CDS Vic is now the Official Recycling Partner of AFL Victoria until 2027.
See our commitment to fraud and corruption control, and how to get in touch if you have any concerns
We are committed to ensuring the integrity of the Victorian Container Deposit Scheme. Fraud, corruption and misconduct have no place within our vision to “create a recycling scheme to keep Victoria beautiful”.
Preventing, detecting and responding to fraud, corruption and misconduct is a key part of meeting this commitment. We have zero tolerance for such instances and will take swift and decisive action against individuals or entities engaged in this behavior within our scheme.
We are aware of third-party sites promoting links to apps claiming to belong to the new Victorian Container Deposit Scheme.
Victorians are urged to download the official CDS Vic zone operator apps only from the Apple Store or Google Play to receive their container refunds.
The official zone operator apps ask only for bank account details to deposit refunds. They will never ask customers for credit card details.
To find the official app for your zone, go to https://cdsvic.org.au/refund-point-types
If you have been impacted by a scam, we encourage you to report it to: Consumer Affairs Victoria or Scamwatch
Don’t Ignore It, Report It.
We use a confidential independent reporting service ‘Your Call’ which is a 24 hour service for any fraud, corruption or misconduct complaints.
When reporting, please quote the scheme organisation ID: VICR
Telephone Hotline: 1300 790 228 (Mon - Fri 7am – midnight AEST)
Online Reporting: https://secured1.yourcall.com.au (24/7, 365 days)
If you have a hearing or speech impairment, the hotline can be contacted online or through the National Relay Service (Australia only). Simply choose a contact method at www.relayservice.gov.au and request Your Calls hotline 1300 790 228.
In making a disclosure, please note that providing your personal details is optional. Irrespective of whether you submit your report via the hotline or online, we will treat all information in the strictest confidence unless required to disclose by law.