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Make a return

Make a return

How to make a return
CDS Vic will provide a 10 cent refund for every eligible drink container returned from 1 November.    Every bottle, can and carton you return helps to divert valuable containers from landfill. 
Eligible containers
Most aluminium, glass, plastic and liquid paperboard (carton) drink containers between 150mL and 3 litres are eligible. Keep the lids on, we recycle them too! 
Refund point types

There are hundreds of refund points across Victoria, so look out for your local. By August 2024 the network will grow to more than 600 refund points.
 

Donation & other refund types
There are multiple ways to receive your 10 cent refund. You can either keep your refund, or support your favourite cause with a donation. 
Get involved

Get involved

Fundraising
CDS Vic gives charities and community groups the opportunity to raise funds while making an impact. 
Donating
Your eligible containers can help others. Donate your valuable container refunds at your nearest refund point. 
Beverage industry partners
Find out more about participating in Victoria’s Container Deposit Scheme
About us
Sorting eligible containers before returning

About us

About CDS Vic
CDS Vic is part of Victoria’s goal to be a leader in the creation of a stronger circular economy.
Search FAQs
Consult our database of Frequently Asked Questions (FAQs).
Contact us
Get in touch if you have a complaint, compliment or a specific enquiry.
Scheme Integrity

See our commitment to fraud and corruption control, and how to get in touch if you have any concerns
 

News

Scheme Integrity

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Our Commitment to Fraud, Corruption and Misconduct

We are committed to ensuring the integrity of the Victorian Container Deposit Scheme.  Fraud, corruption and misconduct have no place within our vision to “create a recycling scheme to keep Victoria beautiful”.  

Preventing, detecting and responding to fraud, corruption and misconduct is a key part of meeting this commitment. We have zero tolerance for such instances and will take swift and decisive action against individuals or entities engaged in this behavior within our scheme.  

CDS Vic apps

We are aware of third-party sites promoting links to apps claiming to belong to the new Victorian Container Deposit Scheme.

Victorians are urged to download the official CDS Vic zone operator apps only from the Apple Store or Google Play to receive their container refunds.

The official zone operator apps ask only for bank account details to deposit refunds. They will never ask customers for credit card details.

To find the official app for your zone, go to https://cdsvic.org.au/refund-point-types

If you have been impacted by a scam, we encourage you to report it to: Consumer Affairs Victoria or Scamwatch

Don’t Ignore It, Report It.

We use a confidential independent whistleblowing service ‘Your Call’ which is a 24 hour service for any fraud, corruption or misconduct complaints.  

 

When reporting, please quote the scheme organisation ID: VICR

 

 

Telephone Hotline: 1300 790 228 (Mon - Fri 7am – midnight AEST)  
Online Reporting: https://secured1.yourcall.com.au (24/7, 365 days)

If you have a hearing or speech impairment, whistleblower hotlines can be contacted online or through the National Relay Service (Australia only). Simply choose a contact method at www.relayservice.gov.au and request Your Calls hotline 1300 790 228.

In making a disclosure, please note that providing your personal details is optional. Irrespective of whether you submit your report via the hotline or online, we will treat all information in the strictest confidence unless required to disclose by law.