Make a Return
Find your nearest refund point
Use the map below to find your nearest location and use the filters to choose a refund point that suits how you want to return your containers.
Learn more about the different refund point options below.
Types of refund points
Insert eligible drink containers into the machine. These are then scanned and verified.
Walk in or drive through to get your drink containers counted and refunded on the spot. Best for large loads.
Small businesses or organisations provide this service in some areas.
What if i can't get to a refund point?
- You can still take part even if you don’t return containers yourself. Give eligible containers to a neighbour, friend, family member, school, club or community group to return.
- Use bin baskets installed by many councils to help you recycle on the go. Learn about bin baskets.
What can you Return
WHAT’S ELIGIBLE
Most drink containers made from aluminium, glass, plastic and carton between 150mL and 3 litres are eligible.
You can keep the lids on, we recycle them too.
Pure: Most bottles, cans, and cartons from 150ml to under 1 litre
Non-pure: Most bottles, cans, and cartons from 150ml to 3 litres
Most bottles, cans, and cartons from 150ml and up to 3 litres
Most bottles, cans, and cartons from 150ml and under 1 litre
Most bottles and cans from 150ml and to 3 litres
Most bottles from 150ml to 3 litres
Most bottles and cans from from 150ml to 3 litres
WHAT’S NOT ELIGIBLE
Containers under 150mL or over 3 litres aren’t eligible for the scheme. Many of these can still be recycled in your kerbside bin.
Plain milk containers of all sizes, including plant-based milk substitutes
Concentrated or undiluted cordial or syrup containers.
Wine or pure spirits bottles made of glass, including single serve formats
Containers 1 litre or greater that contain flavoured milk, pure fruit or vegetable juice.
Including those registered in the Australian Register of Therapeutic Goods.
How to get your refund
Choose how you’d like to receive your 10-cent refund, or donate it to a charity or community group.
Your Refund Options
Vouchers are generated instantly, and can be redeemed at participating stores such as your local supermarket.
Many depots, over-the-counter sites, and pop-up refund points can offer your refund in cash after they count your eligible drink containers on the spot.
Each zone operator has an app on both Android and iOS. Use the relevant app to receive electronic payments, donate your refund, and find refund points.
There are several ways to donate your 10-cent refund or your drink containers to charities and community groups.
Zone Operator APps
Zone operator: Visy
Customer support number: 1300 220 815
Zone operator: Return-It
Customer support number: 1300 237 010
Zone operator: TOMRA Cleanaway
Customer support number: 1800 237 842
Start a Fundraiser
Are you looking for a new way to raise money for your school, club, or community group? With CDS Vic, every drink container you collect can help turn recycling into real support for your cause.
Choose your next step
Get started
Register your organisation so community can donate their 10-cent refunds to you.
Already registered
Start sharing your Donation Partner ID and get your community involved.
- Download fundraising resources
- Tell people where to return containers and donate by finding their nearest refund points
- Check eligible containers, so supporters know what can be donated
- Learn about collection options. If you need to organise larger returns or pickups, contact your local depot or zone operator.
- Watch fundraising tips from those involved
Resources
Everything in one spot. Find all our handy guides, fact sheets or downloads to help you learn about and get involved with CDS Vic.
Organise a collection
Collection services are available in some areas. Contact your local depot, or your zone operator, for more information.
Register to recieve donations
Register your organisation to receive 10-cent container refunds from your supporters. Your organisation becomes a donation partner. You will receive an ID to share with your community, so they can donate to you.
How to register
Register with CDS Vic
Obtain your donation partner ID by completing our registration form. You will require a valid ABN.
Activate your donation partner ID with your local zone operator so you can receive donated refunds. Statewide organisations may wish to activate with all three zone operators.
Share your donation partner ID
Share your ID with your supporters so they can donate their 10-cent refunds to your organisation at refund points or through their zone operator app.
Resources
Everything in one spot. Find all our handy guides, fact sheets or downloads to help you learn about and get involved with CDS Vic.
Multicultural
Access educational materials in multiple languages and support your community.
Fundraising
Turn drink containers into real support for your group, club or cause. Use these tools to set up collections and spread the word.
Contact us
Still have questions? Get in touch.
Language and communication support
If you need an interpreter, please call TIS National and quote CDS Vic. For more information, visit the TIS website.
Customer Support Number: 1300 220 815
Contact CDS Vic through the National Relay Service (NRS).
Step 1 – Select your preferred NRS call channel detailed on NRS call numbers and links.
Step 2 – Provide the NRS with our phone number 134 237
For more information visit: About the National Relay Service